Virtual Call Center

the Customer Journey Starts with You!

Start Your WFH Journey Here!

Our industry leading technology has allowed us to offer a easy, simple and fast onboarding process for our agents. Our 3 step onboarding process allows our agents to find their ideal client and enroll in training the same day they apply.

A partnership for a stress free future!

At Lawson Enterprises, we pride ourselves on connecting individuals with flexible remote opportunities that work around their lifestyles and not the other way around. As an independent contractor with our virtual call center, you'll have the opportunity to break out of the traditional grind!

Get paid to work from home and set your own schedule

Select the clients that best suit your skills and availability

Work on a part-time or full-time basis

Submit Your Application

Once you have submitted your application, you will receive access to our New Agent Onboarding Orientation. Orientation is self-paced and takes on average 7 - 8 minutes to watch. You can get a headstart and watch it here today!

Register for an Opportunity

Select the opportunity you would like to register with and complete the onboarding process. This process should be completed within 24 hours of applying.

Certification Training

Select your client and enroll in training. During this step, you will need to submit your background check fee. Once training is complete, you will be able to begin servicing your client.

Who Embraces the Gig Life?

9-5 Escapee

Tired of the office routine? Dive into the world of virtual call center work with Lawson Enterprises during nights and weekends. Break free from the corporate cage and embrace gig life!

Side Hustler

Side hustlers have incredible discipline and tenacity! Looking to diversify your earnings, generate some extra funds outside of your 9-5, or add another gig to your portoflio? This is for you!

Allstar Parent

Soccer practice, piano lessons, and playtime chaos? Schedule 30-minute intervals to be the superhero parent you are without sacrificing precious time with your family!

Savvy Student

Why desk duty at the rec center when you can work from your own desk? Juggle classes and financial goals with Lawson Enterprises. School just got a whole lot more flexible!

The Retiree

Looking for a side hustle to keep you busy after hanging up your corporate shoes? Work with us while maintaining the freedom for hobbies, friendships, and family.

Caregiver Champion

Taking care of others is your jam, but let's be real, it's a lot of work. Lawson Enterprises to the rescue during naps and appointments, so you can care for others while caring for yourself.

Incredible Introvert

Excellent communication skills? Check. Minimal contact preference? Double-check. Secluded and fast-paced environments your thing? You're our introvert MVP!

Super Teacher

Lesson plans, grading, and classroom chaos. Take control of your schedule, pick up intervals, and enjoy the freedom to focus on your passions.

Get access to multiple Fortune 500 companies hiring remote talent!

Our client partners expand across a variety of industries including:

RETAIL

ADMINISTRATIVE

GAMING

TRANSPORTATION

HEALTHCARE

TECHNOLOGY

Build Your Dream Home Office!

Work At Home Equipment Solutions

Work At Home Equipment Solutions

Buy Now | Pay Later

Build your dream home office with our partner WAHES. They are the TOP affordable one stop computer shop. Their equipment is compliant with our clients' respective equipment requirements.

We're Serious About Setting You Up For Success!

Our partner WAHES offers the tools needed to work from home with technology that you can rely on.

Multiple Financing Options

Pay as little as $10 today to get your all your work from home equipment today!

Ready to Jumpstart your WFH Journey?

Start your New Agent Orientation today!

Frequently Asked Questions

Got Questions? We’ve Got Answers! Discover Everything You Need to Know About Joining Our Team.

Question 1: Is this a legitimate work-from-home opportunity?

Yes, this is a legitimate work-from-home opportunity. We partner with several work-from-home platforms, and as a Customer Support Professional (CSP), you'll have access to positions with some of the best companies offering remote work opportunities.

Question 2: Am I required to complete a background check?

Yes, We require a high standard of integrity. Any persons that have been convicted of or pled guilty to any felony or certain misdemeanor charges will not be approved as an agent. There is a one-time fee of $30 (subject to change at platform discretion)

Question 3: What are the hours?

At Lawson Enterprises, it's all about flexibility! Choose your own schedule based on what works best for you. While we recommend a minimum of 10 hours per week to meet most client contract requirements, the power is in your hands!

Question 4: Are any benefits provided?

As an independent contractor, benefits such as medical, dental, and vacation time are not provided. You will not be classified as an employee, meaning any necessary coverage will be the agent's responsibility.

Question 5: Is training paid?

As independent contractors, the "certification" process is not considered traditional training. Certification Training is a combination of paid and non paid training as the process is categorized into two phases. Phase 2 certifications offer earn while you earn compensation while you apply your learning from Phase 1 during live calls. You are required to attend all certification courses, and once completed, you will begin taking calls for which you will be compensated!

Question 6: Are there any costs associated with this opportunity?

Great question! As an Independent Contractor working with us, there are a few costs and benefits to consider.

Costs

Background Check Fee: You are responsible for the background check fee. This is a one-time expense of $30 to ensure a smooth onboarding process.

Platform Fees: A servicing fee of $55 is associated with using our partner's platform and our administrative fees. This fee is deducted per pay period. It's a way to cover the costs of providing you with tools, technical support, and other resources. This fee is lower than standard tax deductions typically seen in traditional employment.

Benefits

Tax Deductibility: The positive side is that both the background check fee and platform fees are tax-deductible. This means you can potentially reduce your taxable income when it's time to file taxes.

Control Over Expenses: As an independent contractor, you have control over your business expenses. You are responsible for covering your own operating costs, including landline phone service, internet, and any necessary equipment to perform your role. Many of these expenses can be deducted to minimize your tax liability.

No Tax Deductions from Pay: Keep in mind that no taxes are deducted from your pay. While this means you receive your full pay, it's crucial to set aside money for taxes and consult a tax professional for proper filing.

In a nutshell, being an independent contractor involves some costs, but the tax advantages can make it a financially savvy choice. As always, seeking advice from a tax professional will ensure you navigate this aspect wisely. 

Question 7: What is the rate of pay?

The pay rate varies based on the client you choose to work with. Currently, agents earn between $10.00 and $25.00 per hour as a base rate. There is no cap on how much you can earn—the more hours you work, the more income you generate!

Question 8: Are taxes withheld from my pay?

No, taxes are not deducted from your bi-weekly pay. As an independent contractor, you will receive a 1099 form instead of a W-2 for tax purposes at the end of the year.

Question 9: Can I work with multiple clients?

Feel like a multitasking pro? You can work for more than one client, as long as schedules don't clash. Enjoy the freedom to earn on your terms. Keep in mind, though, a friendly reminder: you can't terminate more than 2 contracts per year, and meeting performance requirements keeps you enrolled in the success journey. 

Question 10: Do you offer contracts internationally?

Currently, we only contract with agents within the United States, with the exception of the following states: California, Connecticut, Colorado, Illinois, Maryland, Massachusetts, Minnesota, New York, New Jersey, Oregon, Pennsylvania, Vermont, Washington, and Wisconsin.

Question 11: Why should I consider becoming an agent?

By joining our team, you'll embark on a new chapter with the freedom and flexibility that many others don't have. You'll be able to set your schedule at least one week in advance, with the flexibility to adjust it as needed, allowing you to create a work-life balance that suits your lifestyle. Lawson Enterprises also offers their independent contractors opportunities to earn rewards and raffle prizes for their client service accomplishments!